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Title
Text copied to clipboard!Microsoft 365 Specialist
Description
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We are looking for a Microsoft 365 Specialist to join our dynamic IT team. As a Microsoft 365 Specialist, you will be responsible for the administration, configuration, and ongoing support of Microsoft 365 services, including Exchange Online, SharePoint, Teams, OneDrive, and related applications. You will play a key role in ensuring the smooth operation and security of our cloud-based productivity environment, supporting end-users, and implementing best practices for collaboration and communication tools.
Your primary responsibilities will include managing user accounts, permissions, and licenses, troubleshooting issues, and providing technical support to staff. You will also be involved in deploying new features, integrating Microsoft 365 with other business systems, and maintaining compliance with organizational policies and industry standards.
The ideal candidate will have a strong background in Microsoft 365 administration, excellent problem-solving skills, and the ability to communicate technical information to non-technical users. You should be comfortable working in a fast-paced environment, managing multiple priorities, and collaborating with cross-functional teams. Experience with PowerShell scripting, security and compliance features, and migration projects is highly desirable.
This role offers the opportunity to work with the latest cloud technologies, contribute to digital transformation initiatives, and help drive productivity and efficiency across the organization. If you are passionate about Microsoft 365 and enjoy helping others leverage technology to achieve their goals, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Administer and configure Microsoft 365 services and applications.
- Provide technical support and training to end-users.
- Manage user accounts, permissions, and licenses.
- Monitor system performance and resolve issues promptly.
- Implement security and compliance policies.
- Assist with migrations and integration projects.
- Document procedures and maintain knowledge base articles.
- Collaborate with IT and business teams on projects.
- Stay updated on new Microsoft 365 features and best practices.
- Troubleshoot and resolve technical problems efficiently.
Requirements
Text copied to clipboard!- Proven experience with Microsoft 365 administration.
- Strong knowledge of Exchange Online, SharePoint, Teams, and OneDrive.
- Familiarity with PowerShell scripting.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal abilities.
- Ability to manage multiple tasks and priorities.
- Experience with security and compliance features.
- Bachelor’s degree in Computer Science or related field preferred.
- Relevant Microsoft certifications are a plus.
- Experience with migration projects is desirable.
Potential interview questions
Text copied to clipboard!- Describe your experience administering Microsoft 365 environments.
- How do you handle user support and training for new features?
- What steps do you take to ensure security and compliance?
- Can you provide an example of a migration project you managed?
- How do you stay updated on Microsoft 365 updates and best practices?
- What is your experience with PowerShell scripting?
- How do you prioritize and manage multiple support requests?
- Describe a challenging technical issue you resolved.
- What Microsoft certifications do you hold?
- How do you collaborate with non-technical teams?
